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HostSlim Review and Interview

HostSlim is a company with a wide range of solutions available to purchase including web hosting, stream hosting, a website builder and even colocation! Today, I’m going to go through some of HostSlim’s most promising-looking services to show you what they have to offer.

As a plus, Ralph Karseboom, the founder of HostSlim, was kind enough to provide me with some additional information for further insight into the company.

From The Beginning

HostSlim was founded in September 2008, initially offering their hosting services to friends and family. The company grew and began offering services to external customers too. And, in 2019, they grew enough to be able to open their very own datacentre; something that Ralph considers to be the company’s greatest achievement to date!

HostSlim's Products and Services

As mentioned already, HostSlim has a wide range of solutions that customers can take advantage of. Let’s take a look at some of them…

Colocation

Colocation, in particular, appears to be in high-demand among HostSlim customers. Ralph told me “We have a lot of different best-selling products. So all our products have their own best-selling grade per product area. But lately, we’ve seen a big surge in Colocation needs from companies as they have to move their hardware into the “datacenter cloud” due to the Covid19-pandemic. They have more employees working remotly”.

HostSlim’s colocation pre-set plans begin at 55 Euros per month and this offers customers:

  • 1U Rackspace
  • 25TB Bandwidth
  • 1 Amp猫re (Redundant A+B Feed)
  • 2x IPv4 + /64 IPv6

You also get monitoring and DDoS protection included.

If you’re in need of more, for 129 Euros per month, you can get:

  • 4U Rackspace
  • 75TB Bandwidth
  • 4 Amp猫re
  • 8x IPv4 + /64 IPv6

Also, HostSlim can accommodate for customers who need either a half rack or a full rack and encourages them to get in touch for a personalised quote.

Super-Cheap Web Hosting

Just because hosting’s cheap, it doesn’t mean you should steer clear. HostSlim offers customers fantastic value for money with their comprehensive, yet cheap, web hosting plans.

Prices begin at just 0.85 Euros per month which allows you 5GB SSD storage, along with unlimited databases, bandwidth and email accounts. For 3.95 Euros per month you will receive 50GB SSD storage, and for only 6.95 Euros per month, you can get 100GB SSD storage!

All plans are inclusive of an SSL certificate, daily backups and DDoS protection.

And there’s more still. HostSlim promises 99.9% uptime and 100% green energy used to power their services. In addition, they have a 14-day money-back guarantee in place in case you’re not happy with the service you receive.

Ralph told me more about HostSlim’s energy-efficient servers “We can not only take from this earth, we also have to give back. You can also find this philosophy in our services. You get more than what you pay for, that is our goal. In addition, HostSlim compensates for its CO2 emissions by planting trees. We started with planting trees in 2018. Besides that, of course, we have been using green electricity and energy-efficient servers for years”.

I think this positive approach is admirable and says a lot about the caring personalities of the HostSlim team.

Stream Hosting

For those who don’t know, stream hosting is intended for people wanting to own their own radio station. HostSlim uses Centovacast (an operating system) to enable customers to broadcast music or podcasts online.

They have 3 different plans to choose from; Starter, Popular, and Premium, and all plans come with lots of added features such as Auto DJ, auto-expansion, and IceCast or ShoutCast. Prices begin at 9.95 Euros per month and there are no contracts. The team also inform us that once you purchase a plan, you can get up and running straight away.

Customer Care

We’ve taken a look at some of HostSlim’s popular services, now let’s put the spotlight on their customer care.

First and foremost, HostSlim gives you plenty of ways to get in touch with them if needed. You can find these quickly and easily on their website. There’s a live chat option, ticket submission, and they provide their phone number so you can give them a call. Furthermore, the team have 24/7 support available to help their customers, be it day or night.

HostSlim also welcomes feedback and their is a clearly-visible option to submit feedback on their website, which is a nice inclusion.

Ralph had plenty to say about HostSlim’s level of customer care “We provide the personal “touch”. Do you always feel that you have lost the personal touch with companies? Nobody seems to listen to you anymore, only if you want to order something and spend money with the company in question? Yes … we also recognize this. We see this so often on both a business and private level. That is why we know exactly what we want. Even though we have a large customer base, we want to try to build a personal relationship with every customer. That is fun! That way, we get to hear what customers think of our service and what might need to be changed … and so do we! At HostSlim, you will not find large egos, but serviceable people 馃槈 And that’s how it should be”.

He continued; “We have more than 10,000 customers in total. Our clients range from private individuals with a hobby website to larger web shops and business-critical infrastructures. We have built up a nice portfolio over the past 10 years and we are proud of this. We are very proud that we have customers who have been there from the beginning!”

In my opinion, HostSlim’s 10,000 customers are testimony to their excellent customer care. I think it’s refreshing to find a company this open to feedback and critique, and really willing to listen to their customers. Great job!

Continuous Progression

HostSlim is an ambitious company, continuously striving for improvement. Ralph explained “We progress. We do not stand still. It is 2020, the world is running faster than ever before (not literally of course … something with laws of nature, etc.) … but you understand what we mean. We continue to expand and improve our services. Is new hardware available? We are the first one! We integrate it immediately. This way you can enjoy a high network and hardware uptime”.

And, Ralph had one final message for our audience “You are a king (or queen of course!) HostSlim can’t exist without you, and of course we are very grateful to you for that. We never forget this and you see this in our service. We are not here for ourselves, we are here with a mission to provide the best service for the best price, and to contribute to our environment”.

I’ve really enjoyed learning more about HostSlim, their services, and their values. It’s clear to me that they are a company that holds their customers (and the planet) in high regard. Thank you Ralph for speaking with me.

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